| Price and Payments |
The price for the service shall be the
quoted price of the Seller, and payment
of the Price shall be made by the Buyer
before provisioning of the service.
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| Service |
The Description and quality of the
service to be sold (“the Service”) shall
be as set out in the Description
provided by the Seller to the Buyer
(“the Description”).
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| Delivery |
The Seller shall deliver the Service to
the Buyer at the e mail address of the
Buyer as shown on the Buyer's
submission. Time shall not be of the
essence for delivery.
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| Title and Risk |
The Service shall be at the risk of the
Buyer following delivery.
Notwithstanding delivery, title in the
Service shall not pass to the Buyer
until the Buyer has made payment of all
sums owing to the Seller.
Until such time as title in the Service
passes to the Buyer, the Seller shall
have the right to withhold the Service.
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| Force Majeure |
The Seller shall not be liable for any
default due to any circumstance beyond
the reasonable control of the Seller
including, but not limited to, Acts of
God, war, civil unrest, riot, strike,
lock-out, acts of civil or military
authorities, fire flood, earthquake or
shortage of supply or failure to deliver
of the suppliers of the Supplier.
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| General |
If any term or provision of these Terms
& Conditions is held invalid, illegal or
unenforceable for any reason by any
Court of competent jurisdiction such
provision shall be severed and the
remainder of the provisions hereof shall
continue in full force and effect as if
these Conditions had been agreed with
the invalid illegal or unenforceable
provision eliminated.
The Seller may without the consent of
the Buyer sublicense its rights or
obligations or any part of these
Conditions.
The headings in these Conditions are for
ease of reference only and shall not
affect the interpretation of any of the
Conditions.
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| Entire Agreement |
Each of the parties agrees that save in
respect of statements made fraudulently
it shall have no remedy in respect of
any untrue statement upon which it
relied in entering this Agreement and
that its only remedies shall be for
breach of contract.
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| Software |
The sale of software on the
BlackBerryCodes.com website is
final. The customer is expected to
research all aspects of a software
applications capabilities before making
a purchase. By purchasing software on
the BlackBerryCodes.com website you agree that you have
accepted and understand the software's
capabilities and capacity to carry out
the specific operation for which it is
intended. Further, no refunds can be
offered or given to customers after the
purchase of software in a case where the
customer decides that the software
cannot fulfil their expectations. A
refund may be considered if the software
fails to function in part or completely.
However the customer may be required to
provide video evidence showing the
software failing to function before a
refund will be considered. Due to the
nature of digital downloads, and the
ease of which downloadable software can
be reproduced, we have to take necessary
precautions against attempted fraud.
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| Guarantee |
BlackBerryCodes.com can only guarantee
that the service will fulfil the
customers expectations if the following
criteria are met:
The information provided on the
submission form when ordering the
service is 100% correct
The instructions provided with the
service have been followed EXACTLY as
stipulated
The target mobile phone is not stolen or
blacklisted
The target mobile phone is not already
unlocked
The software of the target mobile phone
has never been altered, changed or
tampered with in any way
The IMEI number of the target mobile
phone has never been altered, changed or
tampered with in any way
The phone has never undergone an
attempted unlocking with codes in the
past
A refund shall not be warranted if all
of these criteria are not met.
BlackBerryCodes.com will endeavour to
solve any problem any customer may have
while attempting to use our service,
however liability for the success of the
service lies solely with the consumer.
Furthermore, BlackBerryCodes.com cannot
guarantee that this service will enable
the target handset to operate on any
specific network. Certain handsets will
only operate on certain networks. This
is due to different GSM network
frequencies.
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| Incorrect Orders |
It is the customer's responsibility to make sure that the target mobile phone and the network the mobile phone is currently locked to is supported by our service. A credit note may be offered in specific circumstances, however a refund cannot be offered or given where the customer has paid and subsequently discovered that their handset and/or network is not supported by our service.
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| Unlocking Refund Conditions |
In the unlikely event that the codes we
provide fail to unlock a customer's
mobile phone, BlackBerryCodes.com will ask the
customer to confirm that the details
they provided when submitting the order
are 100% correct. In the event that the
customer confirms that the submitted
details are 100% correct,
BlackBerryCodes.com
reserves the right to seek further
evidence to support the customers claim
that the codes did not unlock their
mobile phone. This may include the
customer sending the mobile phone to
BlackBerryCodes.com for verification purposes
or making a video recording containing
images of the phone in question, the
IMEI number on the sticker in the rear
of the phone in question, the IMEI
number displayed on the screen of the
phone in question and the customer
inserting an alternative SIM card and
the resultant screen of the phone in
question after it is switched on with
the alternative SIM card inserted. These
measures may seem a little extreme to
most, however due to the electronic
nature of our business, we have no other
way to determine whether an unlock has
been successful or not.
Order cancellations shall only be
considered, if the order placed HAS NOT
commenced processing.
Unlock codes issued by us, for phones
that turn out to be barred or
blacklisted, are not eligible for
refunds. A barred phone refers to a
stolen mobile phone or a mobile phone
that was reported ‘lost’ by the owner.
In the event that a refund is required,
a refund shall be given after a
deduction of 8% of the total refund
amount towards card processing and
handling expenses.
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| Refunds and Returns |
Refunds will be given for tangible goods
that have been returned within 30 days
in "as sold" condition. Refunds will not
be given for goods that;
Are lost in the postage system and have
proof of posting, this matter should be
taken up with the postage service.
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| Order Verification & Fraudulent Orders |
In certain cases, BlackBerryCodes.com
may ask the customer to submit a scanned
copy of the credit card and bank
statement in order to completely verify
the integrity of the order and to avoid
credit card fraud. Due to the
overwhelming Fraudulent orders we
receive a day we must take all the
necessary precautions to minimise credit
card fraud as much as possible. We
reserve the right to refuse an order
which looks suspicious or turns out to
be fraudulent. Orders which turn out to
be fraudulent will be reported to the
relevant authorities to be investigated
to the fullest extent by law.
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| Consumer Rights |
Nothing in these Conditions shall affect
the statutory rights of a consumer.
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| Agreement |
By using our site or our service, you
are agreeing to these terms and
conditions in full.
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| Disclaimer |
Please be aware that mobile phone
software customisation may invalidate
your phone's manufacturer's warranty.
BlackBerryCodes.com is not responsible
for any damage caused to your mobile
phone.
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